When something on your website breaks, get it diagnosed and fixed properly.
A white screen, a broken layout after an update, a form that stopped sending — these problems cost you enquiries. I find the cause, fix it carefully and explain what happened so it is less likely to happen again.
This service is a good fit if you are…
- Sites showing errors, white screens or "critical error" messages
- Layouts or menus broken after a theme or plugin update
- Contact forms or emails that are not being delivered
- Owners whose original developer is no longer available
How I can help.
Error diagnosis
Reading logs, isolating plugins and themes, and finding the actual cause rather than guessing.
Plugin & theme conflicts
Resolving clashes, replacing abandoned plugins and repairing what an update broke.
Layout & functionality fixes
Broken pages, menus, sliders, galleries, WooCommerce issues and mobile display problems.
Email & form delivery
Configuring SMTP and testing that enquiries reach your inbox.
Migrations & hosting moves
Moving a site to new hosting or a new domain without losing content or downtime surprises.
Clear explanation
A short written note of what was wrong, what was done and anything you should keep an eye on.
From first call to finished work.
- 01
Discovery call
We talk through your website, the problem or goal, and what a good outcome looks like.
- 02
Proposal & scope
You receive a clear written scope, timeline and fee before any work begins.
- 03
Delivery
The agreed work is carried out, with progress updates and a chance to review.
- 04
Handover & support
Testing, launch or sign-off, a summary of the work, and support options going forward.
How quickly can you look at my problem?
Send the website address and a short description of the issue. I will confirm whether I can help and when, before any work starts.
Do you need my login details?
Usually, yes. Access should be shared securely, never through the public contact form. I will tell you the safest way to set up a temporary account.
What if the problem cannot be fixed?
You will be told plainly, with the options available, before more time is spent.
Often combined with.
WordPress Security & Troubleshooting
Hardening, access reviews, malware clean-up and recovery planning to keep your site safe and recoverable.
Learn moreWebsite Management & Maintenance
Updates, backups, security checks and routine changes, handled every month so your site stays healthy.
Learn moreWebsite Speed & Performance Optimization
Find what is slowing your site down and fix it, based on measurement rather than guesswork.
Learn moreLet's discuss WordPress Support for your website.
Tell me what you need. I will reply with a practical next step.