WordPress Support

When something on your website breaks, get it diagnosed and fixed properly.

A white screen, a broken layout after an update, a form that stopped sending — these problems cost you enquiries. I find the cause, fix it carefully and explain what happened so it is less likely to happen again.

Who this is for

This service is a good fit if you are…

  • Sites showing errors, white screens or "critical error" messages
  • Layouts or menus broken after a theme or plugin update
  • Contact forms or emails that are not being delivered
  • Owners whose original developer is no longer available
What's included

How I can help.

Error diagnosis

Reading logs, isolating plugins and themes, and finding the actual cause rather than guessing.

Plugin & theme conflicts

Resolving clashes, replacing abandoned plugins and repairing what an update broke.

Layout & functionality fixes

Broken pages, menus, sliders, galleries, WooCommerce issues and mobile display problems.

Email & form delivery

Configuring SMTP and testing that enquiries reach your inbox.

Migrations & hosting moves

Moving a site to new hosting or a new domain without losing content or downtime surprises.

Clear explanation

A short written note of what was wrong, what was done and anything you should keep an eye on.

How it works

From first call to finished work.

  1. 01

    Discovery call

    We talk through your website, the problem or goal, and what a good outcome looks like.

  2. 02

    Proposal & scope

    You receive a clear written scope, timeline and fee before any work begins.

  3. 03

    Delivery

    The agreed work is carried out, with progress updates and a chance to review.

  4. 04

    Handover & support

    Testing, launch or sign-off, a summary of the work, and support options going forward.

Questions

Frequently asked.

Something else on your mind? Send me a message.

How quickly can you look at my problem?

Send the website address and a short description of the issue. I will confirm whether I can help and when, before any work starts.

Do you need my login details?

Usually, yes. Access should be shared securely, never through the public contact form. I will tell you the safest way to set up a temporary account.

What if the problem cannot be fixed?

You will be told plainly, with the options available, before more time is spent.

Let's talk

Let's discuss WordPress Support for your website.

Tell me what you need. I will reply with a practical next step.